At Cidfoods, protecting the privacy of our customers and website visitors is one of our top priorities. This Privacy Policy document explains the types of information that are collected and recorded by Cidfoods and how we use, protect, and manage that information in connection with our packaged food and ready-to-eat food products.
If you have any questions or require further clarification regarding this Privacy Policy, please feel free to contact us at info@cidfoods.com.
This Privacy Policy applies only to information collected through our website and online platforms and is valid for visitors and customers who access our services online. It does not apply to information collected offline or through channels other than this website.
By accessing or using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein.
The personal information we request from you, and the purpose for collecting it, will be clearly explained at the point of collection.
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, billing and delivery address
Account Information: When you create an account, we may collect details such as your name, company name (if applicable), address, email address, and contact number
Communication Data: If you contact us directly, we may receive additional information including the content of your message, attachments, and other details you choose to provide
Order Information: Details related to your purchase of packaged food and ready-to-eat products, including order history and delivery preferences
We use the information collected for the following purposes:
To process, fulfill, and deliver orders of packaged and ready-to-eat food products
To operate, maintain, and improve our website and services
To personalize your experience and enhance customer satisfaction
To analyze website usage and improve functionality
To develop new products, services, and features
To communicate with you regarding orders, updates, customer support, and promotional offers
To send transactional and marketing-related emails (with opt-out options)
To detect, prevent, and address fraud, security breaches, or misuse
We are committed to safeguarding your personal information. We implement appropriate physical, electronic, and administrative security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
We do not sell, trade, or rent your personal information to third parties. Information may be shared only with trusted service providers (such as payment gateways and delivery partners) strictly for the purpose of fulfilling orders and providing services, in compliance with applicable laws.
You have the right to access, update, or request deletion of your personal information, subject to legal and operational requirements related to food safety, taxation, and regulatory compliance.
Cidfoods may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: info@cidfoods.com